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Walking

Eyes On the Street: Days After the Storm, Boston’s Sidewalks Are An Inaccessible Mess

Thousands of different property owners are responsible for clearing the city's sidewalks, and there's considerable variation in sidewalk accessibility after winter storms.

A sidewalk buried in a messy mixture of snow and slush along a busy city street in a neighborhood commercial area lined with one-story retail buildings.

The Harvard Avenue sidewalk just south of the the intersection with Brighton Ave., pictured on the afternoon of Wednesday, Jan. 28, 2026.

Over the weekend, a snowstorm deposited roughly 2 billion cubic feet of light, fluffy snow over the City of Boston.

"More than 2500 tons of snow have been removed from roadways, crosswalks, & ramps across Boston," Mayor Wu posted on Wednesday.

But if you're spent any time walking around the city this week, you've undoubtedly noticed that the city's idea of "removing" snow frequently involves plowing massive piles of it onto sidewalks and crosswalks.

StreetsblogMASS visited neighborhood business districts in Allston, Kenmore Square, and East Boston yesterday to see how passable their sidewalks were, three days after the snow stopped falling. Here's what we found.

Allston: blocked crosswalks, patchy sidewalks

Along Brighton Avenue and Harvard Avenue in the center of Allston's business district, the sidewalks were a very mixed bag.

Some businesses – like Brighton Music Hall – had meticulously cleared the entire sidewalk in front of their properties, from the storefront to the curb line:

A well-cleared sidewalk in winter next to a one-story building (left) and a large snowbank (right)
The Brighton Music Hall's sidewalk on Wednesday, Jan. 28, 2026.

But other businesses were less considerate, like the Baby Cafe on the other side of Harvard Avenue, which had apparently moved the snow from its parking lot into the city's sidewalk:

A messy snow-covered sidewalk blocked by cars parked in a parking lot next to a business with a sign that says "Baby Cafe"
The Brighton Ave. sidewalk in front of Allston's Baby Cafe on the afternoon of Wednesday, Jan. 28, 2026.

As we saw in other neighborhoods, crosswalks and intersections were some of the biggest challenges to navigating the neighborhood.

Most of the city's sidewalk curb ramps still seem to be buried under deep snowbanks, rendering the city impossible to navigate for people with wheelchairs and strollers.

A city intersection in winter, with its crosswalks blocked by high snowbanks.
The crosswalk at the corner of Brighton Avenue and Linden Street on Wednesday, Jan. 28, 2026.

At the corner of Brighton and Harvard Avenues – a busy pedestrian crossing – the sidewalks and sidewalk ramps had been cleared, then subsequently filled with a deep slush pile.

A low-angle photo of a crosswalk in winter, with the curb ramp in the foreground buried in several inches of slush and a median in the middle of the street blocked under a snowbank.
The crosswalk at the corner of Brighton Avenue and Harvard Avenue on Wednesday, Jan. 28, 2026.

Meanwhile, the median in the middle of the street was still buried under a deep snowbank. Some pedestrians were trudging carefully over the top of the snow pile,, but others were making detours through the middle of the busy intersection.

Kenmore Square: wide, clear sidewalks

From Allston, we hopped on a 57 bus to Kenmore Square, where the wide sidewalks of Commonwealth Avenue were generally clear of all snow and ice (although there were still large snow piles blocking many of the neighborhood's crosswalk ramps):

A broad city street in winter, lined with tall snowbanks, with a wide, well-cleared sidewalk on the left side of the image.
The sidewalk in front of the 1 Kenmore Sq. office building on the north side of Commonwealth Avenue on Wednesday, Jan. 28, 2026.
A view down a city street lined with tall buildings in the distance and older mid-rise buildings in the foreground. The street is lined with snowbanks and the sidewalks and street itself are cleared of snow.
Brookline Avenue in the Fenway neighborhood, looking southwest toward the Longwood Medical Area, on Wednesday, Jan. 28, 2026.

Ironically, some of the messiest sidewalks in Kenmore Square were the ones that lead to the MBTA's bus depot and subway entrance in the center of the square:

A poorly plowed walkway leads toward a bus stop in the middle of a wide city square.
The walkway leading to the MBTA bus stop and subway entrance in the middle of Kenmore Square, pictured on Wednesday, Jan. 28, 2026.

Orient Heights

Next, I took the Blue Line to Orient Heights in East Boston. Leaving the Blue Line station, I noticed that Bluebikes had shoveled out the bikesharing dock that's next to the station on Bennington Street:

A man with a shovel walks past a Bluebikes bikesharing station, which sits on a sidewalk in between two tall snowbanks.
The Bluebikes dock at the Orient Heights MBTA station on the afternoon of Wednesday, Jan. 28, 2026.

But just beyond the Bluebikes station, a traffic island at the intersection of Bennington and Saratoga Streets – the primary point of access between the Orient Heights T station and the surrounding neighborhood – was a mess of trampled, slushy snow. Pedestrians heading to and from the adjacent Blue Line station were gingerly stepping through the slush in single-file:

Wednesday, Jan. 28, 2026.
Pedestrians attempt to navigate a crosswalk of Bennington Street in Orient Heights on Wednesday, Jan. 28, 2026.

Once I'd cleared that obstacle, though, I found that most of the businesses on Saratoga Street and Bennington Street had carefully cleared their sidewalks, and on those main streets, it was generally easy to get around on foot.

But, as we saw on Brighton Avenue, several of median islands in the middle of the street (and in the City of Boston's responsibility) were generally impassable:

A city street lined with tall snowbanks, with a pedestrian crossing sign in the foreground at upper right, and a crosswalk that's blocked by snow.
Deep snowbanks block a crosswalk at the Saratoga Street roundabout in Orient Heights on Wednesday, Jan. 28, 2026.

Submitting sidewalk snow complaints to Boston 311

The City of Boston has an online form where anyone can submit complaints about sidewalk snow issues to the city's 311 system.

StreetsblogMASS has submitted four cases based on some of the problem areas we discussed in this article. We'll follow up in a few days to see if the city takes any action.

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