Skip to Content
Streetsblog Massachusetts home
Streetsblog Massachusetts home
Log In
Legislation

Poll Finds Strong Statewide Opposition to MBTA Cuts

A November 2020 survey of 1,340 Massachusetts residents found strong opposition to the MBTA’s proposed 2021 service cut plan. Courtesy of the MassINC Polling Group.

StreetsblogMASS relies on the generous support of readers like you. Help us meet our year-end fundraising goals – give today!
StreetsblogMASS relies on the generous support of readers like you. Help us meet our year-end fundraising goals – give today!
StreetsblogMASS relies on the generous support of readers like you. Help us meet our year-end fundraising goals – give today!

A new statewide poll finds strong opposition to the MBTA's proposed 2021 service cuts, and a desire for the Massachusetts Legislature to increase funding for transit instead of cutting service.

The MassINC Polling Group polled 1,340 Massachusetts residents between November 19-30, 2020, and found that 64 percent of respondents oppose the MBTA's "forging ahead" service cuts, which include the elimination of 25 bus routes, ferry service, and weekend commuter rail service (editor's note: this poll was sponsored by The Barr Foundation, a major financial supporter of StreetsblogMASS).

The poll found that a similar proportion of respondents (66 percent) wanted the Massachusetts Legislature to take action and increase state funding to help the agency fill its budget gap.

Public support for the T holds up even among residents who live well beyond its service area. Among the 158 poll respondents from western Massachusetts, 58 percent opposed the service cuts and 61 percent supported additional state funding.

While the T has framed the cuts as temporary measures that can be reversed once the agency's financial outlook improves, the poll found widespread skepticism of that promise: only 37 percent of respondents thought it was likely that service would be restored to pre-pandemic levels after new COVID-19 vaccines become widely available.

Pollsters also asked respondents about their travel habits and public transit use before and during the pandemic, and whether they expected to use transit after the pandemic ends.

Travel habits and post-pandemic expectations, from a November 2020 statewide poll of Massachusetts residents. Courtesy of MassINC Polling Group.
Travel habits and post-pandemic expectations, from a November 2020 statewide poll of Massachusetts residents. Courtesy of MassINC Polling Group.
Travel habits and post-pandemic expectations, from a November 2020 statewide poll of Massachusetts residents. Courtesy of MassINC Polling Group.

Consistent with the T's ridership statistics, the poll found that there's been a large increase in people who "never" use transit since the pandemic began. But the poll also suggests that respondents generally intend to return to their pre-pandemic travel habits once a vaccine is widely available.

Stay in touch

Sign up for our free newsletter

More from Streetsblog Massachusetts

Boston City Council Seeks Oversight of Mayor’s Transportation Agenda

A hearing order from City Council President Liz Breadon warns that "continued delays to the advancement of these transportation projects could jeopardize an estimated $200 million in public investment."

March 16, 2026

Globe Report Implicates Mayor Michelle Wu In Street Safety, Transit Project Cancellations

The mayor's about-face on street safety initiatives has already cost the City of Boston millions of dollars in lost federal funding.

March 16, 2026

Trump’s Oil Crisis Is Already Costing Massachusetts Drivers Over $2.4 Million A Day In Higher Gas Prices

Massachusetts drivers are now cumulatively spending $20.9 million a day at the pump – more than twice the daily cost of operating the entire MBTA system.

March 13, 2026

Guest Column: South Station Is Not An Adequate Emergency Shelter

There are numerous other public buildings nearby that offer better adaptability, dignity, and safety for unhoused residents.

March 11, 2026
See all posts