Skip to Content
Streetsblog Massachusetts home
Streetsblog Massachusetts home
Log In
MBTA

Here’s How to Apply for the MBTA’s New Low-Income Fare Program

A photo of a hand holding a blue "Reduced Fare CharlieCard" against a fare reader at a subway entrance gate.

Courtesy of the MBTA.

The MBTA has soft-launched its application process for its new low-income fare program, which will offer half-priced fares to income-eligible households starting later this year.

The new reduced-fare CharlieCard will offer half-priced rides on most MBTA services – including all The RIDE paratransit services – for riders who are enrolled in one of the following public assistance programs:

  • Emergency Aid to the Elderly, Disabled & Children (EAEDC)
  • MASSGrant
  • MassHealth CarePlus
  • MassHealth Family Assistance
  • MassHealth Limited
  • MassHealth Standard
  • Supplemental Nutrition Assistance Program (SNAP)
  • Transitional Assistance for Families and Dependent Children (TAFDC)

Applicants also need to be Massachusetts residents, have a government-issued ID, and be between the ages of 18 and 64 (riders under 18 and over 64 may be eligible for the existing Youth Pass or the Senior CharlieCard, which offer similar discounts).

To apply, applicants need to do two things:

  1. Sign up for a MyCharlie online account or, if you already have one, log in to your existing account. The MyCharlie website lets riders register and manage their CharlieCards.
  2. Once logged in to the MyCharlie website, choose the "Reduced Fares" option in the top menu bar, then click on the "Income-eligible" option. You can choose to verify automatically with a Massachusetts ID card, or manually upload photos of your ID along with some form of proof of enrollment in one of the state assistance programs listed above.

Once approved, applicants can expect to receive a new reduced-fare CharlieCard in the mail within a week or so.

Stay in touch

Sign up for our free newsletter

More from Streetsblog Massachusetts

Families of Crash Victims Establish New Mass. Chapter of Families For Safe Streets

Massachusetts Families for Safe Streets will advocate for life-saving changes to streets and public policy while also offering support to families who have lost loved ones to roadway violence.

August 26, 2025

Boston, MBTA Plan New Center-Running Transitway On Huntington and South Huntington Avenue

Buses would also use the proposed new Green Line E branch transitway to bypass traffic between Heath Street and Brigham Circle.

August 25, 2025

T Begins Running Faster Orange Line Service In Medford and Malden

Starting this week, trains between Oak Grove and Assembly will operated with a maximum speed of 55 mph, compared to 40 mph before.

August 25, 2025

Eyes On the Street: Depaving Leo Birmingham Park

The state's park agency is tearing up two highway lanes' worth of asphalt to convert half of an obsolete highway back into parkland in the Brighton neighborhood of Boston.

August 25, 2025
See all posts